Wheel "bug"
So, I got shrubbed for what I can only assume was, at the very least, in Jeremy's eyes as abusing a "bug" with the wheel. To the best of my knowledge, it was myself and another player who spun the wheel last night during the wheel hours.
Here is the thing though, I would not have spun it that many times had I known it was a bug. It is the first day of the promotion and I simply thought the prizes had gotten better. I was even told back then(when the wheel first came around) by other players that the wheel was giving crazy good prizes. I thought maybe this was case this time too. Imagine my excitement when I logged in today and saw the wheel was back.
My question is then, why are we punished for a "bug" if we are not aware it is a bug? It is the game's main promotion for this month and to push the blame onto players for a mistake/oversight on the admin's part is hardly fair. And to shrub players without even speaking to them is even worse. Promotions change every month. How am I to know what is a bug with a promotion if it is different each time?
Here is the thing though, I would not have spun it that many times had I known it was a bug. It is the first day of the promotion and I simply thought the prizes had gotten better. I was even told back then(when the wheel first came around) by other players that the wheel was giving crazy good prizes. I thought maybe this was case this time too. Imagine my excitement when I logged in today and saw the wheel was back.
My question is then, why are we punished for a "bug" if we are not aware it is a bug? It is the game's main promotion for this month and to push the blame onto players for a mistake/oversight on the admin's part is hardly fair. And to shrub players without even speaking to them is even worse. Promotions change every month. How am I to know what is a bug with a promotion if it is different each time?
You say, "Oh crap."
You say, "My bottle is empty."
Jeremy raises an eyebrow questioningly.
Jeremy slaps you on the cheek.
You say, "My bottle is empty."
Jeremy raises an eyebrow questioningly.
Jeremy slaps you on the cheek.
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Comments
"If it's too good to be true, it most likely is."
If you noticed something was 'crazy good' then you should have suspected something was up, and stopped doing it immediately. "I didn't know," doesn't generally cut it in cases like this; if you didn't do it to an extent that stood out to the admin, you wouldn't have been shrubbed, and instead would have had the items removed.
If you did to it to an extent that stood out to admin (as you obviously did), then it's quite obvious that it was something that was "too good to be true," and thus your own fault.
I understand "I didn't know" isn't a valid excuse if it is breaking a rule or law. If I murdered someone and claimed "I didn't know" it wouldn't be valid. I get that. This just seems like a major oversight on the admin's part because it wasn't like I was the lone offender. There were others. If more than one person made the mistake, it isn't an isolated incident.
You say, "My bottle is empty."
Jeremy raises an eyebrow questioningly.
Jeremy slaps you on the cheek.
It's not an 'admin oversight' - admin can't predict every single bug that MIGHT crop up; that's exactly why you're asked to report it if you suspect you're getting more than you should be. It really is cut and dry here.
You're right; some promos are better than others. No promo, however, awards repeatedly high payouts in quick succession. Your fault.
You say, "My bottle is empty."
Jeremy raises an eyebrow questioningly.
Jeremy slaps you on the cheek.
It is not rocket science.
I hope your shrub is temporary @wyll.
(Ring): Lartus says, "Then it exploded."
(Ring): Zsetsu says, "Everyone's playing checkers, but Theophilus is playing chess."
If you won 2,000+ credits in the span of a couple of hours, though (and some say one person won 9,000), then yeah.. it's pretty obvious something is wrong.
I think I netted 700 credits after 3-4 hours or so when all was said and done.
(Ring): Lartus says, "Then it exploded."
(Ring): Zsetsu says, "Everyone's playing checkers, but Theophilus is playing chess."
And no one won 9000 credits. I don't know what the payout rate is or was supposed to be, so there was no way for me to gauge what is right and what isn't. Also to note, there was 7 players on at the time when we were spinning. I initially won the jackpot because the counter was low and I traded in artifacts to spin. This is how I was able to continue playing. It was early hours and the date is 2/1, so I can only assume the promotion had just begun. I can only assume if it was a more populated time more people would have spun the wheel.
I want to believe IRE is a company. They certainly make themselves out to be, but they prove time and time again they cannot handle players and issues professionally. No game bans you at this extreme without an email or notice of some sort. And certainly none hold you accountable for their bugged game.
You say, "My bottle is empty."
Jeremy raises an eyebrow questioningly.
Jeremy slaps you on the cheek.
(Erm, for the record, this is Matt Mihály, the CEO of Iron Realms.)
Thanks for easing my mind. Several of us got messages that read:
"Your spin amount is borderline abuse. Do not move any credits around. I am travelling home today and I will
look at this tonight."
I've been paranoid and anxious all day. Though Jeremy did tell me not to worry--he said he would take a closer look. So I think he's trying to sort it all out.
(Ring): Lartus says, "Then it exploded."
(Ring): Zsetsu says, "Everyone's playing checkers, but Theophilus is playing chess."
(Ring): Lartus says, "Then it exploded."
(Ring): Zsetsu says, "Everyone's playing checkers, but Theophilus is playing chess."
I appreciate your reply. And it also brings to light that other players didn't realize what was going on either if they received a message that their spins were borderline abuse. Like @Theophilus, I was also getting a lot of junk so thought everything was normal.
Again, I appreciate you looking into the matter and look forward to continuing to play Imperian.
You say, "My bottle is empty."
Jeremy raises an eyebrow questioningly.
Jeremy slaps you on the cheek.
I am looking more into the logs here. I was traveling cross country yesterday and this all went down as I was trying to leave. If I was mistaken in this event, I will apologize and make reparations. I cannot think of any case where something like this has happened and that the players involved did not know what was going on. That said, based on the reaction, that is looking like it may be the case. I have unshrubbed the two characters and will be spending the rest of the day looking into it.
There is a fine balance between 'too good to be true' and 'pure garbage.' If I bought 5 spins at $45.00, I would've been pretty upset.
(Ring): Lartus says, "Then it exploded."
(Ring): Zsetsu says, "Everyone's playing checkers, but Theophilus is playing chess."
I was too knee jerk in this response. Which has happened to me in the past a couple of times. After looking at the logs for all characters involved (not just the two in question) it appears that everyone, for the most part, thought they were having a really good day.
Thank you to the people who messaged and issued that it was clearly not supposed to be working quite that well.
I am just going to let everyone keep their profits from the spins, it was my mistake. Also, it would be almost impossible for me to unwind it all. I would rather get to work on the Feb goals for Imperian this month.
I apologise to Dagr and Wyll who got the blunt end of the ban hammer. Enjoy the artifacts.
(Ring): Lartus says, "Then it exploded."
(Ring): Zsetsu says, "Everyone's playing checkers, but Theophilus is playing chess."
You say, "My bottle is empty."
Jeremy raises an eyebrow questioningly.
Jeremy slaps you on the cheek.