Imperian already provides players with amazing access to combat help compared to any other IRE game I've seen - thanks to the way ring works, pretty much. That is, if you are in the right circle(s). I am sitting pretty, what do you mean you don't have qualified combatants around most of the time to patiently answer (most of) your stupid questions?
What about something like... when they are actually in the mood to answer questions, combatants "blessed" by admin as such "log on" to the combat channel as "guides". That way, we know they are ready and willing to answer questions for the time being, and it opens those people up to cross-circle questions (you know, if you don't have your own combatants around who know almost everything about every profession). And, so long as people aren't overly considerate and "take it to tells", a lot of the discussions would honestly be a great thing for everyone to listen to. I think there should definitely be a reward, too. Like, at least a cool satchel
(and also probably credits). Don't kill me if you hate it
As things are now, you can of course always ask people, say, in tells, but you never really know if they're busy or not, especially if they're not in your own ring, or in a clan with you, and of course there are forums, but ring has been VERY kind to me in trying to get things accomplished, and if that could somehow be extended game-wide, it seems like that would be great. It could be a bit unmanageable if the game was a LOT bigger, but for now, it seems like it could be pretty good. If it got to be too much, you could probably split the channels, with one or two leads on each. And, for players who are tuned into the channel, when a combatant was taking questions, you would see something like the occasional admin announcement "so and so is accepting questions right now" (except it would hopefully be a LOT more frequent than that). There wouldn't always be a "qualified" combatant taking questions, much like newbie doesn't always have a guide, and in that case, any kind person who might try to answer your question... well, take it with a grain of salt. They might be right, they might not. "Guides'" names would also be a special color in the channel who, and they would only be in the channel when accepting questions. They would of course be able to leave the channel at any time, say to respond to any sort of in-game conflict that might arise.